000 00409nam a2200145Ia 4500
008 210930s2011 xx 000 0 und d
020 _a9788183874489
041 _aeng
100 _aGoel, Rupesh.
245 _aManaging customer satisfaction in the carporate hospitals
250 _a1
260 _aNew Delhi
_bSerials publication
_c2011
300 _avii, 218p, 22cm, hardbind
650 _aManaging cuatemer
999 _c90506
_d90506