000 00403nam a2200145Ia 4500
008 210930s2015 xx 000 0 und d
020 _a9789331325709
041 _aeng
100 _aDash, Biswamohan.
245 _aCustomer relationship management
260 _aNew Delhi
_bAPH publishing corporation
_c2015
300 _aix, 190p, 21cm, softbind
650 _aManagement
700 _aDas, Sabyasachi.
999 _c90380
_d90380