| 000 | 00416nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210930s2012 xx 000 0 und d | ||
| 020 | _a9780195689082 | ||
| 041 | _aeng | ||
| 100 | _aJauhari, Vinnie. | ||
| 245 | _aServices marketing, operation and management | ||
| 260 |
_aNew Delhi _bOxford university press _c2012 |
||
| 300 | _axv, 584p, 24.5cm, softbind | ||
| 650 | _aService marketing | ||
| 700 | _aDutta, Kirti. | ||
| 999 |
_c90216 _d90216 |
||