000 00353nam a2200121Ia 4500
008 210324s2002 xx 000 0 und d
041 _aeng
100 _aJiju Antony & David Preece
245 _a Understanding,Managing & Implementing Quality (Frameworks,Techniques & Cases)
250 _a1
260 _bEducation book center
_c2002
300 _a232
999 _c89262
_d89262