Besterfield, H.Dale. <br/><br/>
Total quality management 

 - New Delhi  Darling kinderseley ind, pvt, ltd  2011 
 - xix, 558p, 23cm, softbind 
<br/><br/><label>ISBN: </label>9788131732274 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management