TY  - BOOK
AU  - Avery, Christine
AU  - Zabel, Diana
TI  - The quality management source book: an international guide to materials and resources
SN  - 9781138318212
U1  - 658 AVE 
PY  - 2018///
CY  - London
PB  - Routledge
KW  - Management
ER  -